Zoho CRM: Authentication Failed error when editing the integration

  • siteazon
    Asked on April 3, 2016 at 2:19 AM
    If I go to edit the integration it says authentication failed, even though it said successful before.
    ...
  • Welvin Support Team Lead
    Replied on April 3, 2016 at 2:46 AM

    I can replicate the problem with authentication when editing the integration. Here's screenshot of the error:

     

    Zoho CRM: Authentication Failed error when editing the integration Image 1 Screenshot 30

    I have now forwarded this thread to our developers for them to check further. 

    For the meantime, please use a new Token from Zoho. 

    > Access Developers Space (https://crm.zoho.com/crm/ShowSetup.do?tab=developerSpace&subTab=api)

    >Click the Settings Icon

    > Click Authentication Token Generation

    Zoho CRM: Authentication Failed error when editing the integration Image 2 Screenshot 41

  • deniz JotForm Developer
    Replied on April 4, 2016 at 4:51 AM

    Hi,

    The problem is fixed now. Please re-create your Zoho CRM Integration.

    Thank you.

  • siteazon
    Replied on April 4, 2016 at 9:45 AM
    Thank you everything is working good now, you guys are the best!
    Sent from my iPhone
    ...