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    Zoho CRM: Authentication Failed error when editing the integration

    Asked by siteazon on April 03, 2016 at 02:19 AM
    If I go to edit the integration it says authentication failed, even though it said successful before.
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    JotForm Support

    Answered by Welvin on April 03, 2016 at 02:46 AM

    I can replicate the problem with authentication when editing the integration. Here's screenshot of the error:


    I have now forwarded this thread to our developers for them to check further. 

    For the meantime, please use a new Token from Zoho. 

    > Access Developers Space (https://crm.zoho.com/crm/ShowSetup.do?tab=developerSpace&subTab=api)

    >Click the Settings Icon

    > Click Authentication Token Generation

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    JotForm Developer

    Answered by deniz on April 04, 2016 at 04:51 AM


    The problem is fixed now. Please re-create your Zoho CRM Integration.

    Thank you.

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    Answered by siteazon on April 04, 2016 at 09:45 AM
    Thank you everything is working good now, you guys are the best!
    Sent from my iPhone