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    Zoho CRM: submissions not being passed to Zoho Leads

    Asked by siteazon on April 03, 2016 at 02:25 AM
    Thank you for your response. I have setup the integration with Zoho and it confirms authentication and I map all of my fields, but nothing ever passes through to my zoho leads. I have tried refreshing zoho, deleting the integration and reapplying it.
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    JotForm Support

    Answered by Welvin on April 03, 2016 at 02:31 AM

    I can't replicate this problem. I just tried this with a fresh integration:

    I think the issue is with the Full Name field. Our Zoho CRM Integration is already optimized to support the Full Name field. The First and Last Name inputs will be automatically parsed and pass to its own field in Zoho. Please try switching it up. But since the re-authentication gives you the issue which I can replicate, please try it with your Zoho Email and Password, it should work as I have tested it already.

    The re-authentication problem has been moved to a new thread so I can forward that to our developer. Please check it in this thread: https://www.jotform.com/answers/809170