Zoho CRM: submissions not being passed to Zoho Leads

  • siteazon
    Asked on April 3, 2016 at 2:25 AM
    Thank you for your response. I have setup the integration with Zoho and it confirms authentication and I map all of my fields, but nothing ever passes through to my zoho leads. I have tried refreshing zoho, deleting the integration and reapplying it.
  • Welvin Support Team Lead
    Replied on April 3, 2016 at 2:31 AM

    I can't replicate this problem. I just tried this with a fresh integration:

    Zoho CRM: submissions not being passed to Zoho Leads Image 1 Screenshot 20

    I think the issue is with the Full Name field. Our Zoho CRM Integration is already optimized to support the Full Name field. The First and Last Name inputs will be automatically parsed and pass to its own field in Zoho. Please try switching it up. But since the re-authentication gives you the issue which I can replicate, please try it with your Zoho Email and Password, it should work as I have tested it already.

    The re-authentication problem has been moved to a new thread so I can forward that to our developer. Please check it in this thread: https://www.jotform.com/answers/809170