Unable to view submissions on a guest account

  • Profile Image
    Nora 
    Asked on April 03, 2016 at 03:14 AM

    Hi, 

     

    I have already created a form and send the link to the employees: : https://form.jotform.me/60551791721455

    I tried to login and see the submissions. but i don't have an account !! 

    i just created the form without seeing it. 

    How can i see the submissions?!

     

  • Profile Image
    Boris
    Answered on April 03, 2016 at 05:28 AM

    I see that the form was created under a non-registered guest account, and guest accounts are only intended for taking a brief look into our services without needing to register.

    In order to view submissions made on a form, form should be in a registered account. Please sign up for a free account:

    https://www.jotform.com/signup

    If you sign up for a free account with the same email address you've used while creating that test/guest form, that guest form should be automatically moved into your registered account and you will be able to access its submissions by following this guide:

    https://www.jotform.com/help/269-How-to-view-Submissions

    If the form is not moved automatically after you've registered with the same email address used on that form, please let us know and we will be happy to move the form manually. Thank you.