What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form suspended?

    Asked by brunozspbm on April 03, 2016 at 12:06 PM



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    JotForm Support

    Answered by Nik_C on April 03, 2016 at 02:28 PM

    Your account has been suspended because you were trying to collect user credentials on your form. I reactivated your account and removed the fields that you should not use on your forms. 

    Please avoid creating fields that collect passwords on your forms or you will be suspended again.