Form disabled for phishing detector error

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    capucinejerelookejedecore
    Asked on April 03, 2016 at 02:42 PM

    Can you activate my  account again, ?

    I can see that the form has been disabled and I am sure it's your phishing detector system

     

    I have included  photos for each items on my form and now, my form is disabled

    I have cancelled an old form.

     

    I think there is a problem with your phishing detector and with your support team (no answer for 2 days)

    Thank you

     

     

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    jonathan
    Answered on April 03, 2016 at 04:16 PM

    I just checked your account/username capucinejerelookejedecore   and it is Active and available at this time.

    example: http://www.jotformeu.com/form/23252828273354

     

    Please retry access at https://www.jotform.com/login

    Let us know if issue remains.

     

     

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    Nwunye 
    Answered on April 03, 2016 at 05:01 PM

    My account has been disabled due to this Phishing detector. However I know there is NO VIOLATION of the TOS on my forms. What gives???
  • Profile Image
    jonathan
    Answered on April 03, 2016 at 05:32 PM

    @Nwunye  

    We will resolve your issue here https://www.jotform.com/answers/809373