What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form disabled for phishing detector error

    Asked by capucinejerelookejedecore on April 03, 2016 at 02:42 PM

    Can you activate my  account again, ?

    I can see that the form has been disabled and I am sure it's your phishing detector system


    I have included  photos for each items on my form and now, my form is disabled

    I have cancelled an old form.


    I think there is a problem with your phishing detector and with your support team (no answer for 2 days)

    Thank you



  • Profile Image
    JotForm Support

    Answered by jonathan on April 03, 2016 at 04:16 PM

    I just checked your account/username capucinejerelookejedecore   and it is Active and available at this time.

    example: http://www.jotformeu.com/form/23252828273354


    Please retry access at https://www.jotform.com/login

    Let us know if issue remains.



  • Profile Image

    Answered by Nwunye  on April 03, 2016 at 05:01 PM

    My account has been disabled due to this Phishing detector. However I know there is NO VIOLATION of the TOS on my forms. What gives???
  • Profile Image
    JotForm Support

    Answered by jonathan on April 03, 2016 at 05:32 PM


    We will resolve your issue here https://www.jotform.com/answers/809373