What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Forms are disabled

    Asked by cristydelf on April 03, 2016 at 06:21 PM

    My form appears disabled. I have entered to My Forms selected more and clicked disable/enable and still wont load saying it is disabled.

    https://form.jotform.co/60894550866872

    Screenshot
    disabled account facebook username phishing autosuspended
  • Profile Image
    JotForm Support

    Answered by jonathan on April 03, 2016 at 06:41 PM

    Your account was auto suspended by the Phishing filter because of your form http://www.jotform.co/form/60893961043864 that captures Facebook username.

    This is not allowed on our form because this is considered a method of phishing. 

    Please delete the field or the form and we will request reinstatement of your account after.