What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I cancel before the next billing period?

    Asked by Anthony Brown on April 03, 2016 at 08:32 PM
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    JotForm Support

    Answered by ashwin_d on April 03, 2016 at 09:45 PM

    Hello Anthony,

    Upon checking your account, I found that you have paid your subscription payment through PayPal payment gateway.

    You will have to cancel your subscription form your own paypal account and the following guide should help you:  https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    Your PayPal subscription number is:  S-6A513541UY400003L

    Thank you!