What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Not Found. Form Disabled...Why?

    Asked by promoteyourministry on April 03, 2016 at 09:35 PM


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    JotForm Support

    Answered by liyam on April 03, 2016 at 10:51 PM

    Hello promoteyourministry,

    I have checked your account and found that it was automatically suspended. This automated suspension was due to the phishing filter that we have which finds forms which it suspects for any fraudulent activities such as spamming, phishing, portraying as a log in page, and credit card mining.

    However, as I was not able to find anything malicious in any of your forms, I went ahead and reactivated it. You should be able to view and edit your forms once again.

    Please also take note that even if I'm able to reactivate your account, it may be possible for your account to be suspended again if in case there are forms that are still existing that is collecting such information mentioned above.

    If you have other questions or concerns, please do let us know.