Why doesn't SMS Verification work on Safari?

  • Jadeumr
    Asked on April 3, 2016 at 11:32 PM

    The verification doesn't work on safari. 

    Especially disappointing as its a paid service and have been waiting over a month for a solution to this problem.

    For those wanting to purchase this service thinking it will make life easier think again it is nothing but frustrating.

    You also constantly need to go in and clear the cache in the jot form settings when it doesn't wok on google chrome.

    Jotform Thread 809504 Screenshot
  • beril JotForm UI Developer
    Replied on April 4, 2016 at 3:10 AM

    It seems my college forwarded your issue which is "Entered an invalid code" when using iPhone or iPad" to our developers. We are deeply sorry to hear that the issue is not solved yet. I will update the ticket. As a support team, we cannot provide ant ETA at the moment. However, I will try to do my best to inform our developers about

    https://www.jotform.com/answers/777565-SMS-Confirmation-Widget-Verification-says-Entered-an-invalid-code-when-using-iPhone-or-iPad

    We are deeply sorry to hear that the issue is not solved yet. I will update the ticket. As a support team, we cannot provide ant ETA at the moment. However, I will try to do my best to inform our developers about urgency of your issue.

    Thank you for your understanding.

     

  • arkprefab
    Replied on August 2, 2016 at 3:44 AM

    I have same problem when I use the widget

  • liyam
    Replied on August 2, 2016 at 6:27 AM

    Hello arkprefab,

    I noticed a thread was already opened following another comment with similar issue which Christian already responded to. Should you have further questions on this matter, please respond to this link instead.

    Thanks.