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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I see the order form on my mobile phone?

    Asked by danielavognar on April 04, 2016 at 12:38 AM

    I have loaded an order form on my Weebly website, but I can't access it on my Samsung Galaxy Tablet.  I've loaded the app on my tablet.  How can I access the form on my mobile weebly website so I can use it to order items during a sales call?

    Page URL:
    https://www.noahsgiftsandgallery.com/order-form1.html

    order form Mobile mobile phone form on
  • Profile Image
    JotForm Support

    Answered by mert on April 04, 2016 at 03:52 AM

    Hi there,

    According to my tests, your order form completely not visible on the mobile, so the issue contains the whole webpage. Also, I checked your other pages on your domain they are monitoring without having any issue on mobile.

    Please, see it from the below:

     

    In addition, this issue not related to the JotForm, because when I tried to embed my form on my Weebly page, it shows it without having any issue. In this circumstances, please try to re-edit the "Order Form" page on your Weebly account and save the content again. Then, please try to monitor online and please, don't forget to let us know the results.

     

    Regards.