Why can't I see the order form on my mobile phone?

  • danielavognar
    Asked on April 4, 2016 at 12:38 AM

    I have loaded an order form on my Weebly website, but I can't access it on my Samsung Galaxy Tablet.  I've loaded the app on my tablet.  How can I access the form on my mobile weebly website so I can use it to order items during a sales call?

  • mert JotForm UI Developer
    Replied on April 4, 2016 at 3:52 AM

    Hi there,

    According to my tests, your order form completely not visible on the mobile, so the issue contains the whole webpage. Also, I checked your other pages on your domain they are monitoring without having any issue on mobile.

    Please, see it from the below:

    Why cant I see the order form on my mobile phone? Image 1 Screenshot 20

     

    In addition, this issue not related to the JotForm, because when I tried to embed my form on my Weebly page, it shows it without having any issue. In this circumstances, please try to re-edit the "Order Form" page on your Weebly account and save the content again. Then, please try to monitor online and please, don't forget to let us know the results.

     

    Regards.