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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The form titled Event Feedback Form (http://www.jotform.co/form/60939213172858) was created on a guest account named guest_60938595613062. If you want, we can move that form to your account. Another alternative would be to clone the form to your account. Simply follow this guide to learn how: How to Clone an Existing Form from a URL.
I would also suggest you sign up for a free account, that way, you can receive 100 submissions a month and have 100MB of available upload space. You can follow this link to sign up: http://www.jotform.com/signup.
Do let us know if you need further assistance.