What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hi and thanks for your time. Just signed up today, but I'm not receiving email tests....

    Asked by David Dickenson on March 01, 2012 at 08:02 PM

    ... not getting email tests from my form and I've made changes to the first form I created,

    but the code used to copy and paste on a web page, and the code for the pop-up option

    are not reflecting the changes made.

    Thanks for your help.

    David D.
    C3WebShop

    Page URL:
    jkjlawnsprinkler.c3webshop.com

  • Profile Image
    JotForm Support

    Answered by liyam on March 01, 2012 at 09:43 PM

    Hello David,

    Have you checked your sales email inbox or junk mail folder if an email landed there?  As I have checked the logs, it says that the email has been sent there without any errors.