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  • Profile Image

    Unable to see content from spreadsheet widget when printing

    Asked by WKCompliance on April 04, 2016 at 04:36 AM

    Hi there,

    When trying to print any copy of our form we cannot see any content put into section F when printing.

    Why can we not see this? Please can this be resolved asap.

    Many thanks,

    Rachel 

    Page URL:
    https://eu.jotform.com//?formID=53512769384363

    content spreadsheet widget
  • Profile Image
    JotForm Support

    Answered by Nik_C on April 04, 2016 at 05:40 AM

    I'm not sure I understood you fully. You are trying to print spreadsheet created from your form submission? And I guess you are talking about (f) section on your form. I checked few submissions and that field is empty from the start.

    Are you not seeing it at all, I mean not even the question?

    Please give us more information so we can understand better your problem.

    Thank you.

     

  • Profile Image

    Answered by WKCompliance on April 04, 2016 at 06:47 AM

    Not when printing the spreadsheet, when printing a completed copy of the form which has a spreadsheet in it. 

    Regardless of whether information has been input into the form or not, we cannot see what information has been put in there. It simply doesn't appear.

  • Profile Image
    JotForm Support

    Answered by mert on April 04, 2016 at 08:24 AM

    If the spreadsheet table has filled properly, you can see the data in it by downloading as PDF. With that way, you can print the the converted submissions as well.

    Also, you can see how its look on the PDF (this look will be same on the hardcopy):

     

    I hope this will meet your requirements. Please, do let us know the results.

    Regards.