- dannydempseyAsked on April 04, 2016 at 05:11 AM
Upon clicking view submissions on this form, I am only prompt with the date of submission. No other information is present in the window. This used to work fine, but I find it unusual as even previous submissions which used to include all information are now showing as blank.Page URL:
- JotForm Supportashwin_dAnswered on April 04, 2016 at 05:54 AM
I'm sorry for the trouble caused to you.
I did check your account and found that you enabled the option to store data in Europe Datacenter. Please check the screenshot below:
You will need to ensure that you sign in to your JotForm account using EU domain: http://eu.jotform.com/
Please sign in to your JotForm account using above EU domain and you should be able to see your submission data.
- dannydempseyAnswered on April 04, 2016 at 06:45 AMHello ashwin_d,
Thank you for your prompt response, it is much appreciated.
I can now see my submissions, thank you again.
- JotForm Supportashwin_dAnswered on April 04, 2016 at 07:11 AM
You are welcome.
I am glad to know that you are now able to see your form submissions.
Do get back to us if you have any questions.