What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Did you change the format for the PDF submissions?

    Asked by dtaft001 on April 04, 2016 at 08:31 AM
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    JotForm Support

    Answered by Jan on April 04, 2016 at 10:39 AM

    No, we haven't change the format of the PDF submissions. If you are referring to PDF submission that is not formatted properly then you can fix it by resetting its format. Please follow the steps below:

    1. In My Forms, please select the form and then click the "Submissions" button.

    2. Click the "Get PDF" button and then click the "Customize PDF" option.

    3. At the right side of it, click the "Reset" button.


    Hope this helps. Thank you.