Did you change the format for the PDF submissions?

  • dtaft001
    Asked on April 4, 2016 at 8:31 AM
  • Jan
    Replied on April 4, 2016 at 10:39 AM

    No, we haven't change the format of the PDF submissions. If you are referring to PDF submission that is not formatted properly then you can fix it by resetting its format. Please follow the steps below:

    1. In My Forms, please select the form and then click the "Submissions" button.

    Did you change the format for the PDF submissions? Image 1 Screenshot 40

    2. Click the "Get PDF" button and then click the "Customize PDF" option.

    Did you change the format for the PDF submissions? Image 2 Screenshot 51

    3. At the right side of it, click the "Reset" button.

    Did you change the format for the PDF submissions? Image 3 Screenshot 62

     

    Hope this helps. Thank you.