I have cancelled my subscription but I'm still getting charge

  • Profile Image
    karanimaksut
    Asked on April 04, 2016 at 08:32 AM

    I canceled my membership but jotform collect money from my credit card.

    I want you to give my money back otherwise I will look for my legal rights.like the following

    March 28, 2016 #2675-0859  
     
     
     
     
    Description
     
    Price
     
     
     
     
    Subscription to Silver Monthly
     
    $39.00
     
     
     
     
    Total
     
    $39.00
     
     
     
     
    Paid
     
    $39.00
     
     
     
  • Profile Image
    Welvin
    Answered on April 04, 2016 at 10:15 AM

    I have just refunded your last payment in the amount of $39.00 USD. Expect the refund returned to your card within 4-10 business days.