What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Notification Email upon submission not working

    Asked by lucky9livescorp on April 04, 2016 at 08:38 AM


    Is there a problem with the notification emails upon submission lately? I am not receiving any notification email anymore when I test and submit my forms. I used to receive them about 2 weeks ago but not anymore. I already created a new Jotform account, a new email address and a new simple form just to test the notification email but still it is not working. The Test Email button in the Emails screen is also not working, it is not sending any test email unlike before. Or am I missing something?

    I am about to publish my forms online for public use but not until I get the notification and autoresponder emails right.

    I hope you can help me on this asap, I appreciate it very much.




    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on April 04, 2016 at 10:36 AM

    This is a duplicate. My colleague has just replied to your first thread: https://www.jotform.com/answers/809740