Notification Email upon submission not working

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    Asked on April 04, 2016 at 08:38 AM


    Is there a problem with the notification emails upon submission lately? I am not receiving any notification email anymore when I test and submit my forms. I used to receive them about 2 weeks ago but not anymore. I already created a new Jotform account, a new email address and a new simple form just to test the notification email but still it is not working. The Test Email button in the Emails screen is also not working, it is not sending any test email unlike before. Or am I missing something?

    I am about to publish my forms online for public use but not until I get the notification and autoresponder emails right.

    I hope you can help me on this asap, I appreciate it very much.




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    Answered on April 04, 2016 at 10:36 AM

    This is a duplicate. My colleague has just replied to your first thread: