What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Como consigo saber el correo si no me lo manda.

    Asked by Gloria on April 04, 2016 at 11:33 AM

    Me han mandado un correo pero no sale el remitente. Como lo puedo saber?

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    JotForm Support

    Answered by Kiran on April 04, 2016 at 01:36 PM

    I'm sorry that I couldn't get your question due to the language barrier. Do you mean to say that you are not receiving emails for the form submissions? I've checked your email address in our bounce list and it is not listed there. Also, I have checked the email history log of the provided email address and see that the emails are sent from our end without any issue.

    If you are not receiving any emails to your email address, we request you to take a look at the following guide that can help you with troubleshooting certain email delivery issues.


    Hope this information helps! If you are referring to something different or need any further assistance, please let us know. We will be happy to assist.