Como consigo saber el correo si no me lo manda.

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    Gloria
    Asked on April 04, 2016 at 11:33 AM

    Me han mandado un correo pero no sale el remitente. Como lo puedo saber?

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    Kiran
    Answered on April 04, 2016 at 01:36 PM

    I'm sorry that I couldn't get your question due to the language barrier. Do you mean to say that you are not receiving emails for the form submissions? I've checked your email address in our bounce list and it is not listed there. Also, I have checked the email history log of the provided email address and see that the emails are sent from our end without any issue.

    If you are not receiving any emails to your email address, we request you to take a look at the following guide that can help you with troubleshooting certain email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Hope this information helps! If you are referring to something different or need any further assistance, please let us know. We will be happy to assist.