What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why was my form disabled?

    Asked by DailyJuiceCafe on April 04, 2016 at 11:40 AM

    I have a form that has been disabled but I don't know why. It isn't collecting any personal data. Its just an employee status change form through which our managers submit changes regarding an employee's pay rate, store location, or position. I wasn't aware that any of this information was a problem. 

    Page URL:
    https://form.jotform.com/60496320700145

    problem status Change form information
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    JotForm Support

    Answered by david on April 04, 2016 at 01:36 PM

    I checked your forms and they do look to be within our terms of use.  Our system is much more strict on newer accounts especially when they ask for bank accounts details.  Though the details you are requesting are acceptable. 

    I reactivated your account and your forms should be active once again.  If you have any further trouble, let us know and we will be happy to help.