What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submissions view: Submissions view is displaying the distorted view/columns when there is a configurable list widget on the form

    Asked by saltadministration on April 04, 2016 at 12:38 PM

    Hello,

    All of the sudden the grid list view of our submissions is all messed up.  It's like the column width for some of the entries expanded in width and so it's very hard to easily read the information.  I've included a link.

    https://www.jotform.com/submissions/53425043098151

     

    I don't see an option to change the width.  I'm unable to select and drag the column edge to change the width.  Any help you can offer would be great!  Thanks  for a great product!

     

    Jen Browder

     

    Page URL:
    https://www.jotform.com/saltadministration/2016-april-lunch-form

    Screenshot
    Submissions all a JotForm product column width
  • Profile Image
    JotForm Support

    Answered by Kiran on April 04, 2016 at 02:51 PM

    I see that the issue is being caused by the Configurable list widget. It seems that some recent modifications to the submissions view or something else could have changed this layout. I've tried exporting the submissions to Excel/CSV/PDF and they are displaying normally.

    Let me forward the issue to our backend team to take a look at the issue. You'll be posted here once we have any update.

    Thank you! 

  • Profile Image
    JotForm Support

    Answered by Kiran on April 04, 2016 at 03:55 PM

    The issue should be fixed now. Could you please check now and let us know if the issue still persists? We will be happy to assist. 

    Thank you!