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    Report/Email data incorrect or missing

    Asked by QBMadeEasy on April 14, 2010 at 12:22 PM

    There are three issues I noticed with the new reporting/email functions:

    Reports:
    1. When I run a report to show how tickets sales, each item is displayed as its HTML tag value instead of the item name.
    Example:
    Customer purchasing one ticket, clicks item "1 Attendee", but the report displays "10774241244".

    Reports:
    2. I cannot seem to find any way to review/edit the payment status of an order. Previously, I could click to view payments, and it would tell me if the payment was pending or complete (I use PayPal).
    My hope is that I could not only see if they submitted the payment, but also that I'd be able to update the status, say...If a customer filled out the registration form, canceled out of the PayPal payment, and instead called me directly with a credit card to make their payment.

    Email:
    3. There does not seem to be anyway to add the "Form Title" to the Notification Emails I receive.

    I realize this is a newly implemented platform, so I expect to run into a few bugs here and their. So far I'm excited about the changes.

    Thank you for your help!