What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Internet Abuse/Incident Report - Phishing Email

    Asked by Internet Security on March 01, 2012 at 10:36 PM

    Dear System Administrator,


    We have received a report of phishing website whereby the IP address was traced back to your company. Please refer below for the original message and the phising website linkhttp://form.myjotform.com/form/20601789552557


    As such, we seek your urgent cooperation to immediately shutdown the website as a number of their clients may have login to this website instead of the legit website, without their knowledge. Once done, kindly update us on the action taken from your end.


    We thank you for your attention and prompt action.


    Yours sincerely,



    Internet Security Team

    SingNet Pte Ltd

    Company Registration Number 199802130W

    Page URL:

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    JotForm Support

    Answered by liyam on March 02, 2012 at 01:45 AM

    Thank you for reporting.

    We have immediately suspended the account.  The form will no longer be able to receive submissions and the owner will not be able to use it. 

    If you have some questions or concerns, please do let us know.


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    Answered by fiona goh  on November 20, 2014 at 04:35 AM

    Pls help my email ac to stop receiving spam mail. thank u.
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    Answered by Ben on November 20, 2014 at 10:41 AM

    Hi Fiona,

    I have moved your query to a new thread so that you we can better assist you in regards to your query.

    You will be able to find the new thread here: http://www.jotform.com/answers/462037

    Please leave all further replies there.

    Thank you.

    Best Regards,