What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Payment Forms: Credit card fields are not aligned properly

    Asked by BBC2016 on April 04, 2016 at 02:27 PM

    can u help me line these boxes up its not working...... :( see attached screenshot I tried to make.

     

    last,  security and expiration need lining up

     

    and

     

    yellow line by the " / " line means a space.

     

    and the circled dash needs a space too on the RH side please.

     

     

     

    Page URL:
    http://buildingbridgescoalition.org/moreinforsvp/

    Screenshot
    payment tool align fields credit card
  • Profile Image
    JotForm Support

    Answered by Mike on April 04, 2016 at 05:40 PM

    To hide the phone separator element you can use the next CSS.

    .phone-separate {
    display : none;
    }

    Unfortunately, we cannot easily style the Credit Card related fields since they do not have unique classes on them at the moment. I have submitted a ticket about this issue and forwarded it to our developers for consideration.

    We will let you know if we have any updates.

  • Profile Image

    Answered by BBC2016 on April 11, 2016 at 11:25 PM

    any update??? I've been waiting with no response?

    I do not want to remove dash just make a space, like I was saying above, after the dash there needs a space.

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    JotForm Support

    Answered by liyam on April 12, 2016 at 03:29 AM

    Hello,

    Unfortunately we have not heard from the developers yet. This has been assigned to a specific developer already, but our development team have been extremely busy recently to which why this has not been addressed as of yet. But as soon as we have updates on this, we'll inform you right away.

    Thanks for your patience and we apologize for this inconvenience.

  • Profile Image

    Answered by BBC2016 on April 12, 2016 at 04:38 PM

    ?????????????????