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    Setting up a second auto email based on condition

    Asked by rmacluan on April 04, 2016 at 03:02 PM

    Hi,

     

    Trying to have autoresponder 2 sent to participants who indicate that they are not registered with organization.  But conditional formatting isn't working.  I've checked the steps and with "NO" checked as the response that should send email 2, I'm getting email 1.

    Thanks for any help,

     

    Rob

    Page URL:
    https://form.jotform.com/60814785190965

    conditional email smart form
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    Answered by rmacluan on April 04, 2016 at 03:13 PM

    Fixed it with a second condition.  Looks like it was sending both emails.  All better.

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    JotForm Support

    Answered by Mike on April 04, 2016 at 05:49 PM

    Thank you for your update. Please feel free to contact us if you need any further assistance on this. We will be happy to help.