What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is a form view?

    Asked by culturemag on April 04, 2016 at 03:58 PM

    We've never experienced an issue with an issue with our online forms and we've only had 12 entries for our subscription, but now its not available.  Is the "form views" disabling our subscription form?  The subscription form is not on a separate page, but directly on our website.

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    Answered by Boris on April 04, 2016 at 06:26 PM

    A form view is essentially the number of times a form was loaded/viewed, which we introduced into our pricing structure as it is described here:


    Your account will have 10 times more form views available than the number of your available submissions, which means that on the Silver plan, you have 100.000 form views available each month.

    You can read more about what a form view is and when/how it is counted in the following guide:


    If you need any additional clarifications or assistance, please let us know, and we will be happy to help.