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watertightpAsked on April 4, 2016 at 5:01 PM
Hi my account is showing very few submissions but my forms are showing much higher. I just want to know when I'll hit my limit so I can upgrade when necessary. How do the submissions get accounted for?
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jonathanReplied on April 4, 2016 at 6:57 PM
You can view your form existing submission data in your My Forms Submission Page.
User guide: How-to-view-Submissions
It was because your account Submission Limits resets to zero(0) every 1st day of each month, the submission number on your account will be lower every beginning of the month.
Let us know if you need further clarification on this.
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Related guide: Form-View-Limits-What-is-it-all-about
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watertightpReplied on April 4, 2016 at 7:02 PM
Oh of course, that helps thanks.
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Kevin Support Team LeadReplied on April 4, 2016 at 8:54 PM
On behalf of my colleague, you're welcome.
Do let us know if you have more questions, we will be glad to help you.