When I use the Import App I get 3 entries for every one I entered

  • sruhl
    Asked on April 4, 2016 at 8:09 PM
  • Elton Support Team Lead
    Replied on April 4, 2016 at 9:51 PM

    I can't seem to reproduce the problem.

    On my excel:

    When I use the Import App I get 3 entries for every one I entered Image 1 Screenshot 40

    When Imported:

    When I use the Import App I get 3 entries for every one I entered Image 2 Screenshot 51

    Please ensure that the field names are entered properly on the top line of your excel sheet as describe on the import page after you select a form.

    Example:

    When I use the Import App I get 3 entries for every one I entered Image 3 Screenshot 62

    For now, you can easily delete the duplicate submissions in your form using this app.

    http://apps.jotform.com/app/duplicate_submissions_terminator