We did a survey with 925 respondents for some reason the report generation won't load or accomplish, I need help!

  • CHED
    Asked on April 4, 2016 at 11:40 PM
  • beril JotForm UI Developer
    Replied on April 5, 2016 at 3:20 AM

    I've cloned and tested your form. I am able to reproduce the same issue that you're having. This issue occurs due to using your hidden fields in conditions. Please note that, hidden field is different form showing/hiding with conditions. Hidden box fields can never be displayed in a form because they use the HTML tag "<input type="hidden">" , when interpreted by the browser is a field that's invisible to the user. However, you are solve that issue by removing hidden actions. you see below:

    We did a survey with 925 respondents for some reason the report generation wont load or accomplish, I need help! Image 1 Screenshot 20

    If you want to show/hide your fields, you need to create conditions. please, check the guide below for more information:

    http://www.jotform.com/help/196-Hide-or-Show-Multiple-Fields-at-Once

     

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.