What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We did a survey with 925 respondents for some reason the report generation won't load or accomplish, I need help!

    Asked by CHED on April 04, 2016 at 11:40 PM
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    JotForm Support

    Answered by beril on April 05, 2016 at 03:20 AM

    I've cloned and tested your form. I am able to reproduce the same issue that you're having. This issue occurs due to using your hidden fields in conditions. Please note that, hidden field is different form showing/hiding with conditions. Hidden box fields can never be displayed in a form because they use the HTML tag "<input type="hidden">" , when interpreted by the browser is a field that's invisible to the user. However, you are solve that issue by removing hidden actions. you see below:

    If you want to show/hide your fields, you need to create conditions. please, check the guide below for more information:



    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.