What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to recover deleted Submissions

    Asked by CEDMRemixed on April 05, 2016 at 01:02 AM

    Hello, I recently downloaded all my 'uploads'. However, it did not include the entire messages with the zip

    that I downloaded. 

    Unfortunately, I deleted all the submissions. However, I was hoping that there maybe a way to recover them?

    If it's possible, I would truly appreciate it.

    Thank You

    Submissions uploads hello all
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    JotForm Support

    Answered by beril on April 05, 2016 at 03:51 AM

    We are sorry for the inconvenience this may caused you. I am sorry to say that there is no way to recover deleted submissions in JotForm.

    We generally suggest our users to export form submissions in Excel/CSV/PDF formats: http://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF.

    Secondly, you can  integrate your forms with Dropbox or Google Drive. At that time, you will be able to save the uploaded files even if the submission is deleted.

     If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.