How to recover deleted Submissions

  • Profile Image
    CEDMRemixed
    Asked on April 05, 2016 at 01:02 AM

    Hello, I recently downloaded all my 'uploads'. However, it did not include the entire messages with the zip

    that I downloaded. 

    Unfortunately, I deleted all the submissions. However, I was hoping that there maybe a way to recover them?

    If it's possible, I would truly appreciate it.

    Thank You

  • Profile Image
    beril
    Answered on April 05, 2016 at 03:51 AM

    We are sorry for the inconvenience this may caused you. I am sorry to say that there is no way to recover deleted submissions in JotForm.

    We generally suggest our users to export form submissions in Excel/CSV/PDF formats: http://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF.

    Secondly, you can  integrate your forms with Dropbox or Google Drive. At that time, you will be able to save the uploaded files even if the submission is deleted.

     If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.