How to recover deleted Submissions

  • CEDMRemixed
    Asked on April 5, 2016 at 1:02 AM

    Hello, I recently downloaded all my 'uploads'. However, it did not include the entire messages with the zip

    that I downloaded. 

    Unfortunately, I deleted all the submissions. However, I was hoping that there maybe a way to recover them?

    If it's possible, I would truly appreciate it.

    Thank You

  • beril JotForm UI Developer
    Replied on April 5, 2016 at 3:51 AM

    We are sorry for the inconvenience this may caused you. I am sorry to say that there is no way to recover deleted submissions in JotForm.

    We generally suggest our users to export form submissions in Excel/CSV/PDF formats: http://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF.

    Secondly, you can  integrate your forms with Dropbox or Google Drive. At that time, you will be able to save the uploaded files even if the submission is deleted.

     If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.