What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to prevent users from submitting form multiple times?

    Asked by monique2015 on April 05, 2016 at 01:09 AM

    it is possible to cancell a submission in a form, for example if people submit tvice a form ?

    Thank you for you answer.

    Best regards Monique

    Submissions cancellation thank in a cancell
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    JotForm Support

    Answered by ashwin_d on April 05, 2016 at 03:46 AM

    Hello Monique,

    If I understand your question correctly, you want to ensure that users are not able to submit the same form twice. Is that correct?

    Yes it is possible to achieve your requirement and there are multiple ways to achieve this:

    #1. You can take advantage of our unique submission feature to block multiple submissions from one system of one IP address by setting the "Loose check" or "Strict Check" respectively. Here is a guide to help you set unique submission:  http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    #2. You can also use our unique question feature to prevent from submitting duplicate submissions. Example: You can set one of your forms question (like cell number or email address) to be a unique question. This will not allow a user to use the same cell number or email address to submit your form. Here is a guide to help you:  http://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!