What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    DropBox integration problem?

    Asked by FMPHSE on March 02, 2012 at 04:39 AM

    Hi,

    I have had two submissions recieved in 'February', both came through to me on e-mail, but one has made it to DropBox, the other one hasn't. Any ideas what the problem could be? I have not changed any form settings. 

    Cheers

    James

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    JotForm Support

    Answered by mliz on March 02, 2012 at 06:38 AM

    We had a reported issue affecting dropbox integration some of the uploads were not working. This has already been sorted and fixed by our developers.

    Can you try to test again and let us know if you are still experiencing the problem?

    Thanks!