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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Contact form does not send me the messages

    Asked by studiobalans on April 05, 2016 at 03:36 AM

    Hello, my contact form does not send me messages to my email User: studiobalans email: studio.balans@wp.pl

    Page URL:

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    JotForm Developer

    Answered by mert on April 05, 2016 at 04:18 AM

    Hi there,

    I checked your "Notification" settings and the related email address. On the mail log, it seems that the most recent submission sent without having any issue. Below, you can check it:


    In this case, I suggest you to check your Spam, Junk, Promotion etc. folders and also, check if there are any spam filters on your email program or email client.

    Alternatively, you can use the SMTP method to send your emails with using your server, so you can beat that problem completely.

    To do that, please follow the instructions from How to Setup SMTP for a form page.


    If the problem insists, please do let us know.