Downloaded PDF submissions have missing Headers and Text

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    nexusadmin
    Asked on April 05, 2016 at 04:52 AM

    We use forms to do our marking. We need to be able to provide these marks and comments to external examiners. However, when I download the forms onto pdf, some of the fields are missing like the title, header, date and task. They aren't input fields; they are static. Is there any way to get these fields to show up on the pdf version?

     

    Thanks,

    Tracie

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    jonathan
    Answered on April 05, 2016 at 06:30 AM

    Hi Tracie,

    To be able to include the Headers and Texts on the PDF submission download, you need to enable the Show Headers and Text option in the submission option. 

    Follow this user guide: 

    How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission

     

    Let us know if this did not work for you.

    Thanks.

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    nexusadmin
    Answered on April 05, 2016 at 07:11 AM

    Thank you, that's perfect! :)

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    mert
    Answered on April 05, 2016 at 07:56 AM

    On behalf of my colleague, you are most welcome, glad to see it is fixed now. For further assistance, please don't hesitate to contact us.

     

    Regards.