What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Downloaded PDF submissions have missing Headers and Text

    Asked by nexusadmin on April 05, 2016 at 04:52 AM

    We use forms to do our marking. We need to be able to provide these marks and comments to external examiners. However, when I download the forms onto pdf, some of the fields are missing like the title, header, date and task. They aren't input fields; they are static. Is there any way to get these fields to show up on the pdf version?




  • Profile Image
    JotForm Support

    Answered by jonathan on April 05, 2016 at 06:30 AM

    Hi Tracie,

    To be able to include the Headers and Texts on the PDF submission download, you need to enable the Show Headers and Text option in the submission option. 

    Follow this user guide: 



    Let us know if this did not work for you.


  • Profile Image

    Answered by nexusadmin on April 05, 2016 at 07:11 AM

    Thank you, that's perfect! :)

  • Profile Image
    JotForm Developer

    Answered by mert on April 05, 2016 at 07:56 AM

    On behalf of my colleague, you are most welcome, glad to see it is fixed now. For further assistance, please don't hesitate to contact us.