What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Editing a Submission: Spreadsheet Widget doesn't load the previous data

    Asked by BJ2 on April 05, 2016 at 01:01 PM

    Hi again JotForm Support Team!

    I have a big problem in using Spreadsheet Widget when it comes to Edit Submission link.
    Please help...when I click Edit Submission Link, the table becomes empty.

    I hope Edit Submission Link can save the previous data entered.

    Thank you as always!

    Here's my form https://form.jotform.me/60952014207447


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    JotForm Support

    Answered by liyam on April 05, 2016 at 02:20 PM

    Hello BJ2,

    I have checked your form and found it to be acting as how you claimed it. With this, I have submitted a ticket to the development team in order for them to look into this case.  We'll inform you again once this gets fixed.

    Thanks for reporting.


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    Answered by BJ2 on April 06, 2016 at 12:17 AM

    Hi Sir Liyam!
    Thank you for attending to my inquiry!
    I am looking forward that this will be fixed soon.
    Have a great day!

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    JotForm Support

    Answered by TitusN on July 18, 2016 at 01:01 AM


    This has been fixed - you should be able to load the spreadsheet data when editing submissions. 

    Please give it a try  - let us know. 


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    Answered by BJ2 on July 24, 2016 at 08:24 AM

    Hi Sir TitusN!

    Thank you so much for the full support!
    It's working well now.

    Thank you, thank you~