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tedelhajjAsked on April 5, 2016 at 4:28 PM
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David JotForm Support ManagerReplied on April 5, 2016 at 5:08 PM
Upon checking your notification for this form: https://www.jotform.com/51273978593167, the recipient was found in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
The recipient email has be added to white-list, make sure to also check spam folders. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:
· jotform.com
· email.amazonses.com
· amazonses.com
· jotform.co
· secure.jotform.co
· s3.amazonaws.com
· static-interlogyllc.netdna-ssl.com