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My Customers are telling me My Forms on My Website are not SubmittingAsked by totallytracy on April 05, 2016 at 04:57 PM
My forms on my website only seem to be working some of the time. I have tested them on both my computers and they have worked but I am receiving emails from customers saying that it's not working. From what they are saying, it won't send through at the end.
I ran a test on my end of your form to investigate this issue you are having with reports about your form not submitting but unfortunately I was unable to replicate this issue as the form was working normally on my end.
Any idea what browser your customers were using whom reported this problem to you?
I would first suggest that you review our Adding a Form to Wix Guide to make sure that you've added the form to Wix correctly.
If this continues to be a problem though then please don't hesitate to let us know as we will gladly investigate the issue further if necessary.