What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep getting form not found

    Asked by SBurritt on April 05, 2016 at 08:11 PM

    Every time I try to send a link to a form or even just view it myself it says the form is not found.


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    JotForm Support

    Answered by Chriistian on April 05, 2016 at 10:20 PM

    It appears that your account was auto-suspended by our phishing detector tool. This is why you got the "Form not found" error when you view the form. I checked the forms on your account and I can see that they do not violate jotform's terms. I have now removed the suspension on your account.

    You should be able to view your forms without any issue.

    However, please note that the form you linked (https://form.jotform.com/60955994595275) appears to have been deleted by you, so you will still get the error "Form not found" when you view that form. To restore the deleted form, simply follow this guide: How to Restore Deleted Forms?


    If you need further assistance, please let us know.