required fields not working

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    Asked on March 02, 2012 at 11:20 AM

    Required fields not working. The form sends even if I leave the required fields blank.

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    Answered on March 02, 2012 at 05:30 PM

    Hello there,

    This is due to code conflict between your website scripts and the form that's why some of the form functionality aren't working. The only way to fix it is to re-embed your form using iFrame code. 

    To get your form's iFrame code, please follow the steps below:

    1. Go to Setup & Embed

    2. Click Embed Form

    3. Select iFrame

    4. Copy the provided code.

    Hope this helps. Thank you for using Jotform!

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    Answered on March 05, 2012 at 12:37 PM

    Thank you for your advice Idarktech. However, for now I will leave it as it is, and sacrifice the required fields for unity of my webpage design. I'm new to Adobe Muse as well, so I don't want to have to go back in and disturb the design too much just yet until I've learned more about Muse. But I appreciate that your answer would have fixed it.
    But for the future, does this mean that Jotform in general won't work well with Muse unless its implemented as an iFrame?

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    Answered on March 05, 2012 at 12:56 PM

    Hi adam

    If you want to maximize the design skills and jotforms, it would best to do it by learning html/css using notepad++ instead of adobe muse

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    Answered on March 05, 2012 at 06:42 PM


    The decision is yours my friend. We have many users using our forms on Adobe muse with default embed code and they don't have any issues so far. In fact, one from our team had created a guide for them on how to add Jotform's Form on Adobe muse. You can find this tutorial right here:

    We usually recommend iFrame if some form functionalities didn't work after embedding it to their websites using default embed code.

    Hope you find information helpful. If you have any further questions, please do not hesitate to contact us again. Thanks for using Jotform, have a great day!