What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form showing all fields (hiden ones too) yesterday??

    Asked by Jen on March 02, 2012 at 11:23 AM

    Hi - the following form: http://www.jotform.com/form/20204957270

    which I have embedded on a website here: http://connectionsvolunteercenter.org/?page_id=145

    was showing all fields specifically when my client clicked the discount code box and before entering the code - the VALID CODE showed up....

    It seems to be working fine now and I could not replicate the issue.


    Was there an issue yesterday morning and how do I prevent this from happening in the future.

  • Profile Image
    JotForm Support

    Answered by idarktech on March 02, 2012 at 05:42 PM

    Hi Jen

    It's also working fine on my side. I tried different browsers but can't replicate the issue. I haven't received any reports similar to this but I'll keep you informed if I got some informations related to this. 

    If in any case this problem happens again on your part, please let us know so we can take a look deeper into this. Thank you so much!