What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Bug Report - JotForm gives incorrect embed code

    Asked by diernplezier on March 02, 2012 at 11:56 AM

    Hey all,

    I was not entirely sure where to post this, but just wanted to make a mention of it, so other users know what to do when it happens.

    I have created one form with great success, but when I created my second form, it gave me a slightly different code.

    First form:

    <script type="text/javascript" src="//form.jotform.com/jsform/13255309124"></script>

    Second form:

    <script type="text/javascript" src="//form.jotformeu.com/form/20533804510341"></script>

    The first form shows perfectly, but the second didn't show. Notice the difference in the links. jotformeu instead of jotform and /jsform instead of /form. When I manually corrected these, the form showed perfectly.

    Is there a reason for this?

    Thx in advance

    Page URL:

  • Profile Image
    Chief Technology Officer

    Answered by eee on March 02, 2012 at 06:17 PM


    Could please try to clear your cache and try ? 

    I couldn't replicate the issue on our end,

    Kindest Regards,


  • Profile Image

    Answered by diernplezier on March 03, 2012 at 08:35 AM

    Strange, now it gives me the correct code...

    Thanks for the tip :).

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    JotForm Support

    Answered by mliz on March 03, 2012 at 09:01 AM

    Glad to know it is working fine, feel free to contact us if you have any questions.