Bug Report - Jotform gives incorrect embed code

  • Profile Image
    Asked on March 02, 2012 at 11:56 AM

    Hey all,

    I was not entirely sure where to post this, but just wanted to make a mention of it, so other users know what to do when it happens.

    I have created one form with great success, but when I created my second form, it gave me a slightly different code.

    First form:

    <script type="text/javascript" src="//form.jotform.com/jsform/13255309124"></script>

    Second form:

    <script type="text/javascript" src="//form.jotformeu.com/form/20533804510341"></script>

    The first form shows perfectly, but the second didn't show. Notice the difference in the links. jotformeu instead of jotform and /jsform instead of /form. When I manually corrected these, the form showed perfectly.

    Is there a reason for this?

    Thx in advance

  • Profile Image
    Answered on March 02, 2012 at 06:17 PM


    Could please try to clear your cache and try ? 

    I couldn't replicate the issue on our end,

    Kindest Regards,


  • Profile Image
    Answered on March 03, 2012 at 08:35 AM

    Strange, now it gives me the correct code...

    Thanks for the tip :).

  • Profile Image
    Answered on March 03, 2012 at 09:01 AM

    Glad to know it is working fine, feel free to contact us if you have any questions.