I just upgraded to premium yesterday, but today got an email saying my form has been disabled. Need this rectified immediatly!

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    Asked on March 02, 2012 at 01:03 PM

    Dear mkeathley,

    You have currently reached the limits of your account. Your forms are disabled now.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

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    Answered on March 02, 2012 at 06:40 PM

    Hello Melissa,

    There was an error in your upgrade form. 

    I have rectified the situation and manually upgraded your account to Premium. 


    I have also noticed that you have went through the upgrade process twice, I have canceled and refunded the latter subscription.