Submission email shows default data.

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    mcsini
    Asked on April 06, 2016 at 08:53 AM

    Bonjour,

     

    Sur ce formulaire, je rencontre deux problèmes 

    1- dans "email", j'ai supprimé la valeur par défault, j'ai enregistré et cette valeur est toujours active sur la page

    2- dans la partie "designer", j'ai modifié le look des informations liées aux obligations de remplissage. C'est impossible de les enregistrer, car sur le coté gauche, il y a la croix et l'oeil. La disquette d'enregistrement a disparu...

     

    Merci pour votre aide

  • Profile Image
    ashwin_d
    Answered on April 06, 2016 at 09:26 AM

    Hello mcsini,

    I am not sure if I have understood your question correctly. Do you mean to say that you see some default value in the submission email you receive?

    I did check your form's notification email template and did not find any issue with that. You have configured it correctly. I also check the last submission email which was sent and it seems to display all answers correctly. Please check the screenshot below:

     

    I would suggest you to please send a screenshot of the issue you see in the email alert and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    I have moved your second question to a new thread and you will be answered here:  https://www.jotform.com/answers/811697 

    Thank you!

  • Profile Image
    mcsini
    Answered on April 08, 2016 at 05:54 AM

    Bonjour,

     

    Tout est ok !

     

    Merci !

  • Profile Image
    Carina
    Answered on April 08, 2016 at 05:55 AM

    On behalf of my colleague you are most welcome. Thank you for updating us.

    If you need further assistance please let us know.