What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Appointment Slots: it is not reduceing the number of spots available

    Asked by barraswaterpolo on April 06, 2016 at 09:11 AM

    Hi, I just test the widget called Appointment Slots. When I booked in for two sessions, it only reduced the number of spots available for the first one and not the second one.


    Can you help?



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    JotForm Support

    Answered by beril on April 06, 2016 at 10:18 AM

    First of all your, I see that you are asking your users sensitive credit card information which is against our Terms of Use. I've deleted those fields. Otherwise, your account will suspend automatically by our system.

    Please, also delete the field as you see below. Otherwise, your form will be disabled. If you want to create a payment form you need to use our payment tools.


    In addition to that, to solve your appointment slot widget issue, you can remove the widget and add it again, at that time it will work as expected. Furthermore, you can leave a space between your item and curly bracket as you see below.

    Kindly, delete the fields which ask credit card information and create your payment form with our payment tools.

    If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.