Configurable List and Dynamic Dropdowns widgets are not working

norm27

Asked on April 6, 2016 at 9:23 AM

Hi guys,

On my forms (all forms)

The Dynamic Dropdowns and Configurable List widgets are not functioning.

Even when viewing directly in the Jotform dashboard/editing environment, these widgets are not showing up.

We cannot see them or edit them.

Please advise urgently, these forms rely on these and I have a large client who has brought the issue to our attention.

Please help out urgently!

Thanks in advance,

Kind Regards
Jan

Replied on April 6, 2016 at 10:35 AM

We are not having any issues with the said widgets. I tried cloning your form and the widgets are showing properly. I go ahead and logged in to your account and I can still see the widgets. Here's a screenshot in the Form Builder:

It is also working properly using Google Chrome and Mozilla Firefox. Here's an animation:

I will clear your form cache so that your forms will be refreshed from our servers. Please try to log out and re-open your browser. After that, please log back in. If the issue persist, please disable add-ons or extensions like AdBlock. If it is still the same, please check if it will work on another browser.

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