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    Email notifications have just stopped being received

    Asked by Catlyn Vickers on April 06, 2016 at 09:36 AM

    The cage form is not being sent to the email address. It just stopped.

    Page URL:
    https://www.jotform.com//?formID=51965058116155

    email sent not being sent
  • Profile Image

    Answered by Ben on April 06, 2016 at 10:55 AM

    I see Catlyn that the email you have used when contacting us is in the bounce list. This was the reason reported back by your server:

    smtp; 554 4.4.7 Message expired: unable to deliver in 840 minutes.<452 Backend Replied [3b26cd65.0.2143889.00-2336.3852342.s12p02m086.mxlogic.net]:  4.3.1 Insufficient system resources (>

    I have removed it from the bounce list, but it would be best to contact your IT team or the email server administrator to see with them about the same error (on your servers).

    The same error has been presented for emails used in:

    Notifier 2, Notifier 3 and Notifier 4.

    The email in Notifier 5 seemed OK, while the Notifier 6 email had the following reason reported back:

    smtp; 554 Content filter will not allow this message (Mode: normal)

    All of them have now been removed from the bounce list, but please do contact your email server administrator to make sure that the same does not happen again.

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    Answered by CATLYN on April 06, 2016 at 11:45 AM
    Thank you so much for your quick response. I will forward your original email to IT.
    Catlyn A. Vickers
    Oconee County Animal Control Director
    706-769-3956-shelter
    706-769-2958-fax
    It came to me, every time I lose a dog; it takes a piece of my heart. When a new dog comes into my life, it gifts me with a piece of its heart. If I live long enough, all the components of my heart will be "dog", and I will become as generous and loving.
    If you are not the intended recipient or the person responsible for delivering the email to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or coping of this email is strictly prohibited. Please contact 706-769-3956 if you receive this e-mail in error.
    ________________________________
    ...