What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Canceling JotForm subscription

    Asked by elizabethmount on April 06, 2016 at 10:05 AM

    We have adopted a CRM system and no longer need to be utilizing JotForm.  How do I cancel our subscription?

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    JotForm Support

    Answered by Kiran on April 06, 2016 at 11:10 AM

    I see that the Bronze Monthly subscription on your account is already cancelled and scheduled to downgrade to Free subscription by the end of the current subscription period i.e., April 12, 2016.

    Hope this information helps! If you need any further assistance, please let us know. We will be happy to help.