JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your submissions and I was able to access the files without issue. They are available from the submission view in your account:
If you are still unable to access the files, let us know where you are trying to access them, as well as what specifically is preventing you from viewing them and we will be happy to have another look.